Planning - Organizing Your Moving		Port Directory
Package Basic Tips		Containers Types and Sizes
Shipping Restricted Items		FAC
International Moving Glossary

• • Additional Services
Services such as packing, unpacking, extra stops, or transfer you require (or which are necessary for the employer's requirements or other special circumstances). Charges for these services are in addition to transportation costs.

• • Agent
An affiliated moving company authorized to act on behalf of the line of moving trucks. The agent may handle the booking, origin, transport and / or destination services.

• • Air cargo
When used is via air freight.

• • Air Cargo Containers
Containers designed to form inside an aircraft. There are many shapes and sizes of containers. Air cargo containers fall into three categories: (1) air cargo pallets, (2) lower deck containers, (3) box type containers.

• • Air Freight
A service that provides air transportation of goods. This form of transport allows for lower shipping time, have a standard travel time of 5 to 15 days in transit, low percentage of damages, and for certain goods, lower shipping costs. This option is calculated per kilogram. Conversion: 1 kilo = 2.2 pounds.

• • Roadmap Air (air waybill = AWB)
A document issued by a carrier to a client sender that provides written evidence regarding receipt of the goods, the mode of transport and arrangements to deliver the goods to their destination for the legal holder of the bill of lading. A standard air waybill accommodates both the domestic and international traffic.

• • Bill of Lading
It is the customer's receipt for goods and contract for transportation. The customer's signature gives consent for the household can be loaded onto the moving van and taken to the airline or transport ship. "

• • Binding Budget / No - Binding
A binding estimate is an agreement between the customer and the mover that guarantees the total cost of the move based on the quantities and services shown in the budget. A non - binding is the approximate cost by the carrier based on the estimated weight of the shipment and services required accessories. A non - binding is not binding on the carrier and the final charges will be based on actual weight and the rates in force on the day of loading.

• • Reservations Agent
Accept the request for moving the client and the company recorded in the moving trucks. The mover may or may not be the agent of origin or destination.

• • Bulky Items
To ensure safe transportation, some articles in a shipment (eg, a large TV screen, motorcycles, tubs, etc.) require additional handling and / or blockage. Our rates provide a plan of special charges for these items.

• • Carrier Company
The moving company providing interstate transportation of household goods under whose registration with the Department of Transportation is made the move.

• • Claims
Declaration of loss, damage, or delay of a shipment of household goods, while in the care, custody or control of the carrier or its affiliated agent.

• • COD (cash on delivery)
Shipments where the customer pays the price of the move at the time of delivery. For cases of COD shipments require that payment be in cash or traveler's checks, money order or cashier's check. If you used a credit card, you must make arrangements with the booking agent because authorization is required before loading the goods. No personal checks accepted.

• • Container (steamship / ocean)
The standard size is 20 ', 40' and limited availability of high 40'y cube container 45 '. The shipping companies are the owners of and provide the containers and the equipment chassis.

• • Container Dimension
Exterior: Length = 20 '0 ", Width = 8' 0 ', height = 8' 6 '
Interior: Length = 19 '5 ", Width = 7' 8 ', Height = 7' 6 '
Opening doors: Width = 7 '6 ", Height = 7' 5 1/2 '
Capacity: 1.165 Cubic Feet
Exterior: Length = 40 '0 "Width = 8' 0 ', height = 8' 6 '
Interior: Length = 39 '5 ", Width = 7' 8 ', Height = 7' 6 '
Opening doors: Width = 7 '6 ", Height = 7' 5 1/2 '
Capacity: 2.377 Cubic Feet

• • Cubic Feet
The basic unit of measurement that describes the total size of a transmission: the cubic capacity of a crate, a moving van, container or a container of three partitions for air freight. The mathematical cubic foot symbol is f3.

• • Customs Clearance
Review of documentation and physical inspection of the contents of shipping household goods by a customs official.

• • Demurrage
The estimated fees for keeping household goods in a container in the ocean, truck / trailer or other conveyance for longer than allowed. Fees are charged per day.

• • Department of Transportation
The federal agency which, through the Surface Transportation Board (STB) and the Federal Motor Transport Safety (FMSCA) within the Department of Transportation, governs the interstate transportation industry, including movers of goods home.

• • Destination Agent
The designated agent in the target area will be available to assist or provide information to the customer or the operator of the truck with respect to cargo.

• • Deviation
When a customer changes the destination of its cargo once it is en route, transportation charges will be calculated from the point of origin to the point where the carrier is able to make this diversion, but the transportation charges from the point of diversion to the new destination.

• • Transfer Door to Door
It's the kind of service more complete. The process begins at the client's residence to the collection and ends with the delivery of personal effects and its location within the new residence. "Service door" is designed to ensure the removal of the quietest way through a mode of transport with international logistics and multi-modal.

• • Estimate
A general calculation of transportation charges, as well as costs for additional services required by the customer. Includes an estimate of weight of the shipment.

• • ETA (for its initials in English)
Time (date) Estimate Arrival.

• • Exclusive use of vehicle
By customer request and subject to availability on the carrier can provide an exclusive unit for loading. Transportation charges are based on actual weight subject to specific minimum weights.

• • Extra Labor
Labor Charge per hour (15 minutes minimum) for performing any services required for which no specific fees are published.

• • Pick up or Delivery Extra
charges liner or other collection include an address in particular the delivery to a private residence. Additional charges are assessed for each stop or call requiring an additional pickup or delivery.

• • Fuel surcharge
rate of the carrier includes a percentage adjustment to the transportation charge (SIT pickup and delivery) to help recover the increased cost of fuel. The surcharge, which may vary monthly monthly, is based on national average cost of diesel as reported by the Department of Energy of the United States.

• • Full Service Packing and Unpacking
The rates apply based on weight of the shipment when the carrier is ordered to perform the tasks of packing and unpacking of full load. Fees for full-service packaging including boxes and packaging tasks. Fees for full service including unpacking unpacking of packed boxes and debris removal.

• • High Value Items
These are items in the shipment valued at more than $ 100 per pound.

• • Inventory of High Value Items
The carrier must carry a form of inventory of high value items included in the shipment that are valued above $ 100 per pound to ensure they are adequately protected.

• • General Increase In Value Insurance (IRR Surcharge)
The rate of the carrier includes an adjustment percentage for the transportation charge (Collection and Delivery) to aid in recovery by the rising cost of insurance costs for the carrier's liability and the operator of the moving truck.

• • Inventory
It is a detailed list of items contained in the shipment and their condition before loading into the truck.

• • Dimensions Of Moving Truck
External: Length = 7 '1/4 "(85" - 88 "), Width = 3' 3/4" (45 "- 46"), Height = 7 '1/4 "(87")
Capacity: 193 to 205 cubic feet
Moving trucks (timber)
Wooden boxes specially built for use in international transfers. The size of the truck may vary from 3 to 210 ft3 180pies

• • Method of Payment
Payment can be made in cash, money order, bank cashier's check or credit card. Payment by credit card must be pre-approved by the truck load. No personal checks accepted.

• • Not permitted (prohibited items)
The carrier will not accept items in the shipment that may contaminate or damage their property or assets of other clients (eg insects, items that may be infectious, chemical, propane tanks, etc.). Nor removed objects or articles that could damage the spaces (for example, furniture which does not pass through the openings of the doors). Furthermore, the carrier will not assume any liability for perishables (food, wine collections, plants, etc).

• • Loading for Ocean Freight
The shipment by sea freight transportation is the most common cargo internationally and the standard travel time is 15 to 30 days. This type of removal is usually less expensive than air freight and is typical for larger removals and HHG / PE. It usually includes most of the move, in terms of distance and time in transit.

• • Order of Service
It is a document authorizing the mover to transport your household goods.

• • Origin Agent
Is the agent designated in the source area will be available for preliminary work enlistment before moving cargo and / or to provide information regarding the moving of the client.

• • Excess
Is called excess to the situation that occurs when the items had to be shipped are left by not having enough space on the moving truck. In this case be used one or more additional trucks for the transport and delivery.

• • Loading and Unloading Service Out Of Hours
If you require loading or unloading on a specific date is Saturday, Sunday or holiday shall apply an additional charge for out of hours, based on the weight of its cargo. This is also true if you require the service is performed after business hours (between 5pm and 8am) on any weekday, or when prevailing ordinances or landlord requirements will not allow loading / unloading during normal business hours weekdays.

• • PBO (for its initials in English "packed by owner" = Packed by the owner)
When items are packed for the move by the owner.

• • In Peak Season Rates
It charges a premium at certain times of year. This fee is usually applied in the summer months.

• • Transportation Consultant
The sales representative agent responsible for providing the customer an estimate of the cost of your move, as well as to answer each and every one of the questions the customer may have regarding the process of moving.

• • Sender
The individual or family ownership of the articles being transported.

• • Truck Service ("Shuttle Service")
This service is used when the assigned truck can not make a regular collection or delivery because of physical impairments (eg, an extremely narrow road, inadequate parking area for the truck, weak bridge, etc.). A shuttle service is the use of a smaller vehicle, secondary to complete the pickup or delivery. The charges for this service are based on the weight of the shipment and the place where the services are supplied.

• • Charge For Up Stairs
Charged a fee for carrying items up or down stairs.

• • Storage in transit (SIT)
Temporary storage of items in storage at the carrier's agent, pending to be transported at a later date. The Service Storage in transit (SIT) can not exceed a total of 180 calendar days. After 180 days, the interstate nature of the shipment ends and is converted to local rules deposit.

• • Inspection
It is performed by an agent to examine the customer's belongings in order to calculate an estimate of the price of the move.

• • Rates
This is a publication containing rates, rules and regulations of the carrier for services performed, applicable to the removal of the client.

• • Third Party Services
They are made by another company other than the carrier or its agents upon request of the client or required by federal state or local law (eg, services appliances, drawers, etc).

• • Unpacking
Unpacking involves removing items client containers and place them on a flat surface, as well as the removal of such containers and packing materials. Unpacking service must be performed at the time of delivery unless otherwise instructed.

• • Valuation
Coverage rate based on the customer for the goods while in care, custody and control of the carrier. Valuation is NOT insurance.

• • Truck Operator
Supervises the loading, transporting and unloading the belongings of the client.

• • Containers In Vehicles With Household Items
A tow truck flat bottom lift the vehicle up to the level of the container. The car will be locked and secured in the container to prevent movement thereof during transport.

• • Waiting Time
If you can not take delivery of their cargo within the free waiting time (eg 2 hours) after notification of arrival at destination, you may require an additional waiting time until delivery can be made. There is a charge for the vehicle and labor for every hour between 8am and 5pm local time (excluding Sundays or state holidays / national). The alternative is to download their cargo in the reservoir of the agent. You will have storage, handling and delivery costs of deposit, and consequently will be less expensive to pay for waiting time, if not for an excessively long time. The carrier is not obligated to provide waiting time, but we will do when they cause delay in delivery of cargoes from other clients or not cause undue inconvenience to the carrier.

• • Handling In The Tank
Additional fee will apply each time SIT service is provided. This charge compensates the mover for the physical placement and removal of items within the tank.

• • Additional Weight
Some items included in a shipment (eg helmets motor homes, boats, canoes, boat trailers, etc.) are comparatively light and occupy space in the truck that is in relation to its weight. For example, you could load 4,000 pounds of furniture and boxes in the space occupied by a 1,500-pound boat. To compensate for this inequity, our rates provide a plan for additional weights for such articles.